| Since inventory status can be determined
on a real-time basis, replies to inquiries
can be made instantaneously.
In addition,
even if a certain product is not in
inventory,
the next scheduled shipment can be
determined
immediately making it possible to instantaneously
reply to inquiries. |
Although we have already acquired HACCP certification
with respect to a certain type of product,
in the future, we intend to combine
an R/3
quality control module with HACCP techniques
with the aim of realizing a system
that enables
quality control data for each product
to
be optimally controlled at all times
for
our customers. |
Suggestions and services that result in the
greatest satisfaction for each of our
customers
are comprehensively realized in the
form
of CRM based on the vast amount of
customer
information accumulated with R/3, request
and inquiries from customers, as well
as
information relating to product marketability
and future potential. |